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Privacy Policy

Effective Date: 01/01/2025

 

ALKO GROUP LTD (“ALKO”) (company registration number 13008804) is committed to protecting your privacy and ensuring that your personal data is handled with the highest level of care. We are dedicated to processing your data in full compliance with all relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (EEA GDPR), as applicable.

Our registered office is located at:

ALKO GROUP LTD
133 Chase Side,
London, England, N14 5HD.

In this Privacy Policy, references to “we,” “our,” or “us” refer to ALKO and BABEL TRANSLATIONS, while “you” and “your” refer to you, the user.

 

Who we are

We are a multi-faceted business group specialising in recruitment and workforce solutions across a wide array of industries, including Fintech, IT, iGaming, Consumer Products, Web3, Travel & Tourism, Engineering, Legal, and Life Sciences. In addition to recruitment services, we provide a comprehensive suite of business solutions, including Digital Transformation Services, Content and Localisation, Talent Consulting, translation and Strategic Partnerships.

Our mission is to empower businesses by connecting them with exceptional talent and innovative solutions that drive growth and success. By leveraging cutting-edge technology and deep industry expertise, we help our clients unlock their full potential and thrive in a rapidly evolving global marketplace.

At Alko, we are committed to delivering excellence and fostering long-term partnerships that add value to every stage of your business journey.

 

About this Privacy Notice

This Privacy Notice explains what you can expect when we collect and process your personal information.

At ALKO, we understand that your privacy is of paramount importance, and we are committed to handling your personal data with the highest level of care and in full compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EEA GDPR).

As both a data controller and data processor, we are committed to being transparent about how we collect, use, and protect your personal data. We respect your privacy and are dedicated to safeguarding your rights under data protection laws.

By visiting our website, www thealkogroup.com, or engaging with our services, you consent to the collection and processing of your personal data as described in this Privacy Notice. This includes ensuring that we meet our obligations under data protection laws and protecting your rights accordingly.

We encourage you to carefully read this Privacy Notice to understand how we collect and handle your personal information. By using this website or contacting us through it, you consent to the practices outlined herein. If you do not agree with this Privacy Policy, please refrain from using our website and services immediately.

 

Definitions:

‘Website’ refers to the website located at https://thealkogroup.com, operated by ALKO.

‘Personal Data’ means any information relating to a living individual who can be identified, directly or indirectly, from that data (or from that data combined with other information we hold or may acquire in the future).

‘Cookies’ are small data files placed on your device (computer, mobile device, or tablet) when you visit our website. For more information about how we use cookies, please refer to our Cookie Policy located here.

‘Data Controller’ means the person or organisation (either alone or jointly with others) that determines the purposes for which, and the manner in which, personal data is processed. For the purposes of this Privacy Policy, ALKO is the Data Controller of your Personal Data.

‘Data Processor’ (or ‘Service Provider’) refers to any natural or legal person that processes personal data on behalf of the Data Controller. We may engage third-party Service Providers to help process your data more efficiently.

‘Data Subject’ (or ‘user’) refers to any living individual who is the subject of Personal Data and is using our services.

 

What is Covered by This Notice?

This Privacy Notice explains how we collect and process your personal data, including details such as your name, address, and contact information, in order to carry out our business operations. We collect personal data from the following individuals and entities:

  • Individual Clients
  • Corporate Clients
  • Supplier Contacts (to support our services)
  • Employees
  • Job Applicants (seeking positions within ALKO)
  • Consultants and Temporary Workers
  • Website Visitors

The information we collect is used to support our core business activities and related functions.

In addition, this Privacy Notice also covers:

  • Security measures to protect your personal data.
  • Retention of your personal data, including how long we keep it and why.
  • Your right to withdraw consent for the processing of your personal information.
  • Your right to access the personal data we hold about you.

Please note that this Privacy Notice applies exclusively to your use of our website and associated ALKO platforms. Our website may contain links to other third-party websites. We do not control how your personal data is collected, stored, and/or used by these external sites. We strongly recommend that you review the privacy policies of any third-party websites before submitting any personal data to them.

 

Information We May Collect About You

We may collect and process the following types of personal data from and about you:

  1. Identity and Contact Information: i.e. your name, gender, address, email address, telephone number.
  2. Correspondence: Details of your communications with us and any other information you provide to us.
  3. Transaction and Activity Data: Information about your transactions, purchases, and other activities carried out through our services.
  4. Website and App Usage Data: Information about your visits to our websites and/or apps, including traffic data, location data, IP address, device ID, web logs, page views, advertising data, and similar other data (whether required for our purposes or otherwise).
  5. Marketing Interaction Data: Your responses to marketing campaigns, whether from us or from third parties on our behalf.

 

Third-Party Information Sources

To deliver our innovative and tailored solutions across industries, we may obtain personal data from third-party sources. This helps us refine the services we provide and ensure they align with your professional or business needs. These third-party sources may include:

  • Publicly Available Platforms: Information from professional networking sites such as LinkedIn or similar platforms that help us better understand professional expertise and align services accordingly.
  • Business Partners: Data shared with us through collaborations or partnerships that complement our efforts to deliver high-quality solutions.
  • Industry Resources: Insights from general market data or industry trends to align our services with the latest developments and best practices.

All information we gather is used responsibly, focusing on adding value to the services we provide. We ensure compliance with applicable data protection laws and maintain a commitment to respecting your privacy and confidentiality at every stage of our process.

 

Purposes for Collecting Your Personal Information

We collect and process your personal data for the following purposes:

  1. Communication: To contact you regarding our products, services, and updates.
  2. Enhancing User Experience: To make our websites and services easier to use by reducing the need for you to enter the same information repeatedly.
  3. Marketing and Promotions: Subject to your preferences, to send you promotional offers and marketing communications related to our products and services.

 

Lawful Basis for Processing Your Personal Data

Under all relevant data protection laws, such as the Data Protection Act 2018, we process personal data based on the following lawful basis:

  1. Performance of a Contract: When processing is necessary to fulfil a contract we have with you, or to take steps at your request prior to entering into a contract.
  2. Compliance with legal Obligation: When processing is required to comply with a legal obligation to which we are subject.
  3. Legitimate Business Interests: When processing is necessary for our legitimate interests, provided these interests are not overridden by your rights and freedoms.
  4. Consent: When you have given your explicit consent to the processing of your personal data for specific purposes. When we process your personal data based on your consent, you have the right to withdraw such consent at any time.

 

Who we share your personal information with

In full compliance with applicable data protection laws, and subject to relevant data processing agreements, we may share your personal data with the following parties: 

  1. Members of Our Group: This includes our subsidiaries, our ultimate holding company and its subsidiaries, as well as their employees or agents, for the purposes of conducting business operations and providing services to you.
  2. Third-Party Marketing Service Providers: For the purpose of marketing and promotional activities, where we have your consent or where it is in our legitimate interest to do so.
  3. Fraud Prevention and Risk Management Services: To protect against fraud, ensure security, and manage business risks.
  4. Law Enforcement and Regulatory Authorities: Where required by law, or when we are compelled to do so in order to comply with legal obligations or respond to lawful requests from law enforcement agencies or regulatory bodies.
  5. Potential Purchasers or Investors: In the event of a potential sale, merger, or acquisition of all or part of our business, your personal data may be shared with potential buyers or investors, under appropriate confidentiality terms.

All data sharing and processing activities will be governed by the relevant data protection laws to ensure your personal information is handled securely and in accordance with your rights.

 

Marketing

We will only send you promotional or direct marketing communications (including email, SMS, or automated calls) if we have obtained your explicit consent.

Consent for marketing communications must meet the following requirements:

  1. Positive Opt-In: You must actively consent to receiving marketing communications, either verbally or in writing.
  2. Clear and Specific: Consent must be clearly expressed and specifically tailored to the marketing communications you wish to receive.
  3. Granular: Consent should be provided separately for different types of marketing (e.g., email, SMS, phone calls), and not bundled with other terms and conditions.
  4. Third-Party Transparency: If any third parties will rely on your consent to send marketing communications, their names will be disclosed.
  5. Easily Withdrawable: You can withdraw your consent at any time, and doing so will be simple and straightforward.

For example, if you provide your contact details to us at a conference or convention where ALKO is promoting its services, we will only use your data for marketing purposes if you have expressly consented to receive such communications from us.

If you provide consent for us to contact you for marketing purposes, it will be freely given, specific, and informed. You can withdraw your consent at any time by emailing [email protected]

 

Cookies and tracking Technologies

We use cookies on our website to enhance your browsing experience, analyse user preferences, and help you navigate the site more effectively. Cookies are small text files stored temporarily on your device’s hard drive. They cannot run programs or introduce viruses to your computer.

Most web browsers are set to accept cookies by default. However, you can modify your browser settings to reject cookies or to alert you whenever a cookie is being placed. Please refer to the help section of your browser for instructions on how to manage cookie settings.

Please note that if you disable cookies, certain features of our website may not function properly, which could limit your browsing experience.

For more detailed information about the cookies we use and how we manage your data, please review our full Cookie Policy.

 

Links to Other Websites

Our website may contain links to third-party websites that are outside of our control. These external sites are not covered by this Privacy Notice. If you visit other websites via links on our site, please be aware that they may collect and process information about you in accordance with their own privacy policies, which may differ from ours.

 

Data Transfers Outside the UK and EEA

Occasionally, we may transfer Personal Data to recipients located in third countries outside of the UK, EEA, or to countries that are not currently recognized by the UK GDPR, EEA GDPR, or other applicable laws as providing an adequate level of legal protection for data subjects’ rights and freedoms. These transfers will only occur when necessary safeguards are in place and in full compliance with the relevant laws, as outlined below:

  • Adequacy Decisions:

If the country to which your personal data is transferred is deemed by the UK government (for UK GDPR) or the European Commission (for EEA GDPR) to offer an adequate level of protection for personal data, no additional safeguards are necessary.

 

  • Appropriate Safeguards:

If your personal data is transferred to a country not considered adequate, we will ensure that the transfer is subject to appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs) as approved by the UK Information Commissioner’s Office (ICO) (for UK GDPR) or the European Commission (for EEA GDPR).
  • Binding Corporate Rules (BCRs) for data transfers within our group of companies.
  • Approved Codes of Conduct or Certification Mechanisms if applicable, under both UK and EEA GDPR.

 

  • EU-U.S. Privacy Shield Framework: 

Following Brexit, the EU-U.S. Privacy Shield Framework is no longer valid for UK data transfers, but it may still be applicable for transfers from the EEA. For UK transfers, we will use alternative mechanisms such as SCCs to protect your data in line with UK data protection laws.

 

  • Joint Controller Agreements:

In the event that data is transferred between ALKO and an international partner, a Joint Controller Agreement will be in place to clarify the roles and responsibilities of each party in relation to the personal data exchanged.

 

Your Rights Under UK and EEA GDPR

You have certain rights under both UK GDPR and EEA GDPR concerning your personal data. These rights include: 

  1. The Right to Be Informed:
    You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy provides full transparency, but you can always contact us for more information or clarification.
  2. The Right of Access:
    You have the right to request access to the personal data we hold about you. We will provide you with a copy of this data, free of charge, subject to certain exceptions.
  3. The Right to Rectification:
    If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
  4. The Right to Erasure (Right to Be Forgotten):
    You can request that we delete or otherwise dispose of your personal data in specific circumstances, such as when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
  5. The Right to Restrict Processing:
    You have the right to request that we restrict or stop processing your personal data in certain situations, such as if you contest the accuracy of your data or the lawfulness of our processing.
  6. The Right to Object:
    You can object to our processing of your personal data, including where we rely on legitimate interests as the legal basis for processing, or if we are using your data for direct marketing purposes.
  7. The Right to Withdraw Consent:
    If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time, and we will stop processing your data for that purpose.
  8. The Right to Data Portability:
    If you have provided us with personal data directly, and we process it based on your consent or for the performance of a contract, you may request that we provide a copy of your data in a structured, commonly used, and machine-readable format, so you can transfer it to another service or organisation.
  9. Rights Related to Automated Decision-Making and Profiling:
    We do not use your personal data for automated decision-making or profiling that produces legal effects or similarly significantly affects you.

 

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We aim to respond within one month, or up to three months for complex requests.

 

Data Retention

We are committed to retaining your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with our legal obligations. You may request that your personal data be anonymised or deleted under the following circumstances:

  • When the data is no longer necessary for the purposes for which it was originally collected or processed.
  • When you withdraw consent, and we are processing the data based on your consent.
  • If you object to the processing, and there is no overriding legitimate interest or legal obligation for us to continue processing the data.
  • If the data was processed unlawfully, or if we no longer have a lawful basis for retaining it.
  • To comply with a legal obligation, where erasure or anonymisation is required by law.

We will only retain your data for the duration necessary to complete the purpose for which it was collected, or as required to comply with legal, regulatory, or contractual obligations. we 

 

How to Access the Information We Hold About You

If you would like to know what personal data we hold about you, you can make a Subject Access Request (SAR) to request a copy of your personal data.

To make a SAR, please submit your request in writing to the email address: [email protected]. 

Your request will be processed in accordance with the UK GDPR or EEA GDPR.

  • No Charge for Requests: There is generally no charge for making a SAR. However, if your request is considered “unfounded or excessive” (e.g., if you submit repetitive requests), we may charge a reasonable fee to cover the administrative costs involved in responding to your request.
  • Response Time: We will respond to your SAR within one month of receiving it. If your request is complex or requires further clarification, we may extend the response time by up to an additional two months. In such cases, we will inform you of the delay and provide an updated timeline.

To request a copy of the information we hold about you, please contact your account manager or reach out directly to our Data Protection Officer (DPO). You will need to confirm your identity before we can release your data. Please allow up to 30 calendar days for us to process and provide the requested information.

 

Changes to Our Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in legal requirements, our data processing practices, or other business operations that affect personal data protection.

Any changes to this Privacy Notice will be posted on our website immediately. By continuing to use our website or services, you will be deemed to have accepted any changes to the Privacy Policy. We recommend that you check this page regularly to stay informed of any updates. This Privacy Policy was last updated on 1st January 2025

 

Your Right to Lodge a Complaint

If you are dissatisfied with how we process your personal data or how we respond to your rights requests, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or the relevant supervisory authority in your jurisdiction, depending on whether you are in the UK or the EEA.

For UK-based individuals:

The ICO is the supervisory authority responsible for enforcing data protection laws in the UK. You can lodge a complaint with the ICO if you believe we have infringed your rights under UK GDPR.

To file a complaint with the ICO:

  1. Online: You can make a complaint directly through the ICO’s website at www.ico.org.uk/make-a-complaint.
  2. By Post: You can also send a written complaint to the ICO at:
    Information Commissioner’s Office
    Wycliffe House,
    Water Lane,
    Wilmslow,
    Cheshire SK9 5AF
    United Kingdom.

For more information on your rights and how to make a complaint, you can visit the ICO’s website at www.ico.org.uk.

For EEA-based individuals:

If you are located in an EEA member state, you have the right to lodge a complaint with the supervisory authority in your country of residence, where you work, or where the alleged infringement of data protection laws has occurred. The relevant supervisory authority will guide you on the steps to take.

You can find the contact details for the data protection authorities in each EEA country on the European Data Protection Board (EDPB) website at https://edpb.europa.eu/about-edpb/board/members_en.

 

Security Measures

We have technical and organisational security measures in place to ensure the security of your information and to protect it against deliberate or accidental manipulation, destruction, loss or unauthorised access.

 

Contact Us

If you have any questions or concerns about this Privacy Notice or wish to exercise your rights, please contact us at: Email: [email protected].