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Cookie Policy

Effective Date: 01/01/2025

 

ALKO GROUP LTD (“we”, “our”, “us”) uses cookies and similar technologies on our website to provide you with a better online experience, enhance site performance, and improve user interaction with our services. By using our website, you consent to the use of cookies as described in this policy.

What are Cookies?

Cookies are small data files placed on your device (computer, mobile phone, or tablet) when you visit a website. They allow websites to remember your actions or preferences over time. Cookies help make your online experience smoother by remembering things like login details or language preferences.

Cookies cannot access your device, read your hard disk or read data from other sites. They are safe and do not contain executable code. There are two types of cookies we may use on our site:

  • Session Cookies: These are temporary cookies that are deleted when you close your browser. They enable basic functionality such as keeping you logged in as you navigate between pages.
  • Persistent Cookies: These cookies remain on your device for a set period of time or until you manually delete them. They are used to store login details and preferences across sessions, so you do not need to re-enter information each time you visit.

Cookie Categories

We use the following types of cookies on our website:

  • Essential Cookies: These cookies are necessary for the website to function properly. They include cookies that allow you to log in to secure areas of the site, use the shopping cart, or access services. Without these cookies, some areas of the website may not work properly.
  • Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as the pages viewed, the time spent on pages, and the referral source. This data helps us improve the website’s functionality and user experience. For example, we use:
    • Google Analytics: To collect anonymous data about how visitors use our site and to measure performance. This information is used internally to improve the site’s content and design. This information is never shared with any third parties.
    • PHPSESSID: A session cookie that allows us to identify your session while using the site, keeping you logged in during your visit.
  • Functional Cookies: These cookies allow us to remember your preferences, such as language settings or previously viewed items, so that we can enhance your browsing experience. For example:
    • EUCookie: A cookie that records whether you have accepted our cookie policy, so we do not display the cookie notice every time you visit.
  • Advertising and Targeting Cookies: These cookies are used to deliver more relevant advertisements to you based on your interests. They may be set by third parties, such as Google or Facebook, to track your browsing behaviour across different sites and create a personalised profile. For example:
    • Google AdSense: Used to show targeted advertisements based on your browsing activity.
    • Facebook Pixel: Helps track the effectiveness of advertising campaigns and serves relevant ads to users who have visited our site.

Third-Party Cookies

Our website may include cookies set by third-party services such as Google, Facebook, or other advertising networks. These cookies allow us to show personalised ads and track the effectiveness of our advertising. We have no control over these cookies, but they are necessary for certain functionality, such as sharing content on social media.

For example:

  • Google Analytics Cookies: Used for website analytics.
  • Facebook Cookies: Used for social media integration and advertising.

These third-party services may collect your data in accordance with their privacy policies. We encourage you to review their privacy practices to understand how they use cookies.

How to Control Cookies

You have control over which cookies are placed on your device. You can adjust your browser settings to manage or block cookies. The steps for controlling cookies differ by browser, but typically, you can:

  • View which cookies are stored on your device.
  • Delete individual cookies or clear all cookies.
  • Block cookies from specific sites.
  • Block third-party cookies.
  • Opt-out of tracking and targeted advertising.

For detailed instructions, please refer to the support page of your browser:

Cookie Consent

Upon your first visit to our website, you will be prompted with a cookie banner informing you about our use of cookies. By continuing to use the website or clicking “Accept” on the banner, you consent to the use of cookies as described in this policy.

If you do not wish to accept cookies, you can adjust your browser settings to block or delete cookies, as explained above. However, please note that disabling cookies may affect the functionality of certain parts of the website.

Please note that our advertisers and other partners may also use cookies, over which we have no control.

Your Rights

Under GDPR and other data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccurate data.
  • Withdraw consent for the use of cookies at any time.
  • Delete personal data (within the limits set by law).

To exercise these rights, please contact us at [email protected]

Monitoring Communication

We may monitor and record communications with you (such as telephone calls and emails) for the purposes of quality assurance, training, fraud prevention, and compliance with legal obligations.

Links to Other Websites

Our website may contain links to external websites operated by other organisations. We are not responsible for the content or privacy practices of these external sites. We encourage you to read their privacy policies and cookie notices when visiting these sites.

Changes to This Cookie Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookie Policy, or how we use cookies, please contact us at [email protected]

If you need more information about cookies, such as what they do, how they work and how to enable/disable them, please go to www.aboutcookies.org